Zoop Legal
Policies & Legal
Everything you need to know about how Zoop operates, protects your data, and handles your vehicle sale — clearly and transparently.
Terms & Conditions
The rules and guidelines governing your use of the Zoop platform, including seller obligations, platform limits, and dispute resolution.
Privacy Policy
How we collect, use, store, and protect your personal data in compliance with India's DPDP Act 2023 and IT Act 2000.
Refund Policy
Conditions under which refunds are issued for our service fee, and the timelines and process to raise a refund request.
Payment Policy
How seller payments are processed after auction completion, timelines, bank verification requirements, and failure handling.
RTO Transfer Policy
Our responsibilities and your obligations during the ownership transfer process at the Regional Transport Office.
Legal & Compliance
Our regulatory obligations, GST details, grievance redressal officer, and applicable Indian laws governing this platform.